Legal
Privacy Policy
Last updated: 7 Dec 2025
This Privacy Policy explains how Yelploans.ca ("Yelploans.ca," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website or use our loan comparison service. It applies to all visitors and applicants across Canada.
1. Who we are
Yelploans.ca is a loan comparison platform. We are not a lender, and we do not make credit decisions or disburse loan funds ourselves. Our role is to collect the information you provide in our application form and share it with lending partners who may be able to offer you a loan, in accordance with this Privacy Policy.
2. Information we collect
Depending on how you interact with our website, we may collect:
- Identity information — such as your full name, date of birth, and government-issued identification details where required by a lending partner.
- Contact information — such as your address, email address, and phone number.
- Financial information — such as employment status, income, banking details, and existing debt obligations, which you provide to help match you with suitable lending partners.
- Application details — the loan amount requested and the purpose of the loan, if provided.
- Technical information — such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
We only collect the information reasonably necessary to operate our comparison service and to connect you with a suitable lending partner.
3. How we use your information
We use the information we collect to:
- Operate and improve our loan comparison service;
- Match your application against the criteria of our lending partners;
- Redirect you to a partner lender and share your application details with them so they can process your request;
- Communicate with you about your application or our services;
- Maintain the security of our website and prevent fraud;
- Comply with legal and regulatory obligations.
We do not use your financial information for any purpose beyond matching and facilitating your loan application unless you have given separate consent.
4. How we share your information
Because Yelploans.ca is a comparison platform rather than a lender, sharing your information with lending partners is a core part of how the service works. We may share your application information with:
- Lending partners in our network, so they can assess whether they can offer you a loan;
- Service providers who help us operate our website, process applications, or provide technical infrastructure, under agreements that limit their use of your data to the services they provide us;
- Regulators or authorities, where required by law or to protect the rights, safety, or property of Yelploans.ca, our users, or the public.
We do not sell your personal information to unrelated third parties for their own independent marketing purposes.
5. Cookies and tracking technologies
We use cookies and similar technologies to keep our website functioning properly, understand how visitors use our site, and improve the overall experience. This may include session cookies necessary for the application process and analytics cookies that help us understand site traffic. You can control or disable cookies through your browser settings, though doing so may affect your ability to use parts of our site, including the application form.
6. Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including matching you with a lending partner, complying with legal or regulatory obligations, resolving disputes, and enforcing our agreements. Retention periods vary depending on the type of information and applicable legal requirements.
7. How we protect your information
We use SSL encryption and other reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your privacy rights
Under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, you generally have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Withdraw consent for certain uses of your information, subject to legal or contractual restrictions;
- Ask questions about how your information has been collected, used, or disclosed.
To exercise any of these rights, contact us using the details in the "How to contact us" section below. We may need to verify your identity before processing certain requests.
9. Children's privacy
Our services are intended for individuals who are at least the age of majority in their province or territory of residence. We do not knowingly collect personal information from children, and any loan-related services offered by our partners are intended for adults only.
10. Third-party links
Our website contains links to third-party sites, including our lending partners' websites, where you may complete a loan application. Once you leave Yelploans.ca, this Privacy Policy no longer applies. We encourage you to review the privacy policy of any third-party site before providing personal information.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. How to contact us
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:
Yelploans.ca
Email: info@yelploans.ca
If you have unresolved concerns about how your personal information has been handled, you may also contact the Office of the Privacy Commissioner of Canada.